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Job: Telecommunications Helpdesk Associate, H&K Group, Inc., Skippack, PA

General Information

Job title:
Telecommunications Helpdesk Associate
Job location:
Skippack, PA  19474 United States
Requisition code:
Date posted:
Job type:
Job Category:

Job Description

H&K Group, Inc.

H&K does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability, veterans' status, or any other characteristic protected by law. We are always looking for the best, most qualified people to join our team.

Pre-employment drug testing (EOE)

Great Benefits offered!

Location: US-PA-Skippack
Job ID: 2020-1177
Category: Information Technology
Job Type: Regular Full-Time


The H&K Group, Inc. of Skippack, PA is looking for a Telecommunications/Help Desk Associate. The Associate maintains all company telecommunication functions, handles general IT help desk tickets including both hardware and software related issues.


Essential Duties and Responsibilities

  • Schedules all telecommunications equipment repairs or changes for systems, mobiles, service, voice mail, and answering services.

  • Approves all telecommunication bills for payment, monitors costs, and prepares intercompany billing.

  • Troubleshooting, setup, repairing and upgrading iPhones models 5SE through 11.

  • Well versed in iOS operating system for both iPhone and iPad.

  • Ability to do basic troubleshooting of PCs, Laptops, Printers and Copiers as well as Office 365 Suite.

  • Working with our VOIP vendor to troubleshoot and setup desk phones.

H&K provides complete heavy civil contracting and construction materials solutions with safety, speed, quality, efficiency and value. Beginning as a small family business a half century ago, we are now a dynamic group of vertically integrated companies that has been growing and prospering for 50 years.

Thank you for your interest in employment with H&K Group, Inc. At H&K, we invest in our people, providing the essential training, instruction and supervisory support that they need to develop and grow within our company. We acknowledge that H&K's strength and success is directly related to our employees and the talents, dedication and job performance they exemplify. We seek dynamic, motivated people who are driven to make a difference.

(Job number: 3876262)
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