The IT Manager will oversee the infrastructure of all company technical operations. They are responsible for developing and leading the IT strategies and solutions that align with the strategic plan of the company. The IT Manager will also oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages. They will also perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting.
Managing, guiding, and directing integration of cloud-based solutions, business intelligence and reporting
Leading the execution of Technology Projects to support key global business initiatives and modernize mission critical infrastructure
Participates in the strategic planning and implementation of the IT infrastructure and security operations roadmap
Managing outsourced support partners and contracts to ensure adequate performance both across the network and at each individual site
Coordinating with cross-functional team leaders and monitoring and reporting on project status
Working with information engineers to find solutions to manage business activities
Running regular system audits on network and data security
Performing analysis, implementation and evaluation of IT systems and their specifications
Identifying, prioritizing, authorizing, managing, and controlling projects and programs to achieve strategic business objectives
Communicating project progress, findings, output and deployment plans to senior leadership and all constituents
Forecasting possible issues and troubleshooting them proactively
Communicates IT upgrades and compliance issues companywide.
Exceptional project management, communication, and interpersonal skills
Experience exercising independent judgment in overseeing system development and implementation according to prescribed methodology and standards
Provide leadership in the strategic vision and benefits of applications and seek continuous infrastructure/system/application improvement opportunities in performance and stability.
Setting project scope, priorities, deadlines and deliverables
Managing and monitoring project budgets and expenditures
Effective test planning and conversion management skills
Facilitating discussions and consensus among various project stakeholders, such as analysts, applications programmers, and clients
Keeping up to date and compliant on security risks and ensure corporate security
The role requires a seasoned professional with creativity and independent judgment, interpersonal skills, and business acumen. Candidates need strong project management experience, the ability to monitor and manage multiple initiatives concurrently, knowledge of competitive and partner products, sales and negotiation and excellent team management skills.
SKILLS & ABILITIES
Education: Bachelor's degree in computer science, management or an IT-related discipline
Experience: Four years of demonstrated expertise leading complex team initiatives, and a strong knowledge of technology and the IT services industry.
Computer Skills: Proficiency in Microsoft network environment including Active Directory, Exchange, and MS Office desktop applications. Experience developing SQL queries is highly desirable.
The IT Manager will have excellent subject-matter knowledge and communication, interpersonal and supervisorial skills. They shine in program management, from conception and design through implementation, measurement and continuous improvement, and regularly contribute to improving internal services and efficiencies
EX: Work is performed primarily in office during day shifts. Work is often performed in a fast-paced, open and collaborative environment. The noise level in the work environment is usually quiet in office settings and moderate in other situations.