As a highly trained Scheduler; it's all about assisting and increasing the value of our team to our clients. You will help provide our goal: to provide the best customer experience that client has ever had! Whew, now that's a challenge!
We plan to make Drexel the leading provider of building materials and the number one place to work in Wisconsin. If you want to hop on the train, here is the type of Rockstar we want on our team:
Uber-Positive enthusiastic winning attitude!
You are the hardest working individual in the room
Your favorite color is blue, or you are willing to make it blue!
You strive to always be better than you were yesterday
You are full of ideas and don't hoard them
Your team's success is your success
You use your time efficiently
You will always be young at heart!
You get up faster than you got knocked down
ABOUT THE ROLE
Schedule all flooring and window installations and services with Drexel installation teams, sub-contractors, builders/homeowners and project managers for projects to meet time frames requested.
Communicate with customers and team members over the phone, email and in person in order to schedule, remind and follow up on installations and services
Create labor purchase orders to pay sub contractors
Add, cancel or make changes to installs/services within the scheduling software.
Ability to perform more than one task at a time and solve problems quickly
Must be comfortable with computers
Assist in coordinating all flooring/window deliveries to combine as many items to be more efficient and avoid unnecessary job site trips.
Coordinate times for any/all repairs and/or service with customers
Communicate with Installers daily to enter jobs
Other duties as assigned
YOUR PRIOR WORK EXPERIENCE
It would be great if your experience encompasses these things:
Your background involves putting customers first
You have been a HUGE contributor to the success of a team
You are known to be the point person for product knowledge
You are uniquely you and bring something to the table that no one else can. You have done some greats things that don't necessarily fall into the career path above but that's what makes you cool! Tell us why you would be great for this job anyway!
Are you able to fulfill all the requirements? We are sure you don't. You should apply anyway! We have the best training facilities and mentors anywhere. We can train you if you have the right personality.