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Job: IT/OT Specialist, W-Industries, HOUSTON, TX

General Information


Job title:
IT/OT Specialist
Job location:
HOUSTON, TX  77041 United States
Requisition code:
Date posted:
05/14/2020
Job type:
Full-Time
Compensation:
Job Category:
Other

Job Description


W-Industries is immediately seeking an experienced IT/OT Specialist with 5+ years of experience. The ideal candidate will have a strong IT background with an understanding in Operational Technology (OT) production environments, troubleshooting skills, servers, workstations, routers/switches, firewalls and be willing to travel internationally and domestically 50% of the year.


Additionally, the ideal candidate will be expected to offer top tier support services to offshore and onshore clients, perform Factory Acceptance Testing (FAT), install and configure hardware/software/peripheral equipment and diagnose and resolve customer reported system incidents, problems and events.


Responsibilities include but not limited to:

  • Responsible for providing high level IT support to multiple clients
  • Install and configure hardware, software and peripheral equipment
  • Maintain plans/processes/procedures for modifying and improving OT infrastructures
  • Diagnose and resolve customer reported system incidents, problems and events
  • Perform asset management/inventory of OT resources
  • Perform Factory Acceptance Testing (FAT) as needed
  • Work with senior OT/IT resources to apply security policies to maintain security objectives of systems
  • Recognize and Implement ICS-related standards such as IEC-62443/ISA 99, ISO 27001, NIST SP 800-82
  • Implement and Maintain client backup and recovery solutions
  • Perform Efficiency and Security Audits
  • Advise and Specify on Hardware and Software Procurement
  • Perform industrial network design, setup and implementation
.

Requirements:
  • Excellent problem-solving skills, verbal and written communication and the ability to work under pressure
  • Strong Customer-service attitude
  • Experience with industrial network protocols
  • Commissioning experience
  • Ability to multi-task and work independently
  • Ability to organize and prioritize a diverse and heavy workload
  • Knowledge of and experience with offshore production environments preferred
  • Strong background with Network and Server troubleshooting
  • Strong understanding of Industrial Networking
  • Ability to troubleshoot unknown environments to provide support
  • Proficient with all Windows Server and Windows Desktop Versions
  • Experience with Dell, Stratix and Cisco Switches/Routers, Hirschmann Products
  • Familiar with Dell and HP servers and workstations
  • Work with Virtual Environments
  • Experience with thin client environments

Qualities:

  • Excellent communications skills
  • Quick learner and troubleshooter
  • Hands-on experience in industrial environments
  • Problem Solver
  • Self-motivated with ability to function autonomously
  • Can work in stressful or complex environments
  • Ability to learn new skills / Not locked into current mindset/approach


Education/Work Experience Required:

  • Bachelor's in Information Systems, Cybersecurity or related field
  • Base-level IT related Certifications (MCSA, CCNA, VCP) or higher
  • Minimum 5 years of relevant experience is required
  • Experience with IT and OT environments is required
  • Experience in cyber security is desired
  • Backup and Recovery Solutions experience is desired

W-Industries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


PM20




PI120247748
(Job number: 3902431)
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