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Job: Safety Coordinator/Plumbing Manager, Roto-Rooter Services Company, Springfield, VA
Safety Coordinator/Plumbing Manager
Springfield, VA 22150 United States
Roto-Rooter Services Company, America's premier provider of plumbing and drain cleaning services, has an exciting opportunity for a an experienced
to share their experiences as our Safety Coordinator. The salary range for this position will be between $50,000-$60,000 depending on experience and training.
Monitor performance of service technicians with one or more years of service by providing coaching, counseling and appropriate levels of direction and support to employees in order to identify opportunities for improvement and development.
Focus on increasing technician earnings by developing technical expertise and improve sales skills.
Provide additional support to service technicians who are not meeting published production goals. Establishes performance improvement goals.
Conduct performance improvement classes to provide additional training in sales, customer service, and technical skills.
Ride with service technicians to provide additional on-the-job training. Serves as a trainer and role model by demonstrating appropriate technical, communications, and sales skills to service technicians.
Conduct or assist General Manager with the delivery of Total Customer Care, Plumbing School and Employee Orientation Training.
Participates in and/or oversees the weekly technician turn in process.
Set weekly sales targets for service technicians.
Oversee production schedules and ensure adequate manpower coverage to complete all required work.
Assist employees in solving work problems.
Ensure time and production records are accurately tracked.
Develop relationships with key commercial customers to build customer loyalty.
Handle customer questions, complaints, and praise.
Other duties as assigned
Schedule training sessions and maintain training records for all branch employees
Conduct safety meetings and training for branch employees and new hires
Conduct accident/incident investigations and ensure all paperwork is completed and submitted timely
Safety training for all new hires
Excellent communicator and a patient instructor/trainer
OSHA knowledge and experience with safety equipment and practices
Comfortable using Microsoft programs, internet, and smart phones.
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Prescription Drug Card
401K Savings Plan
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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